Do you offer refunds/exchanges?
Unfortunately, we cannot offer you a refund or exchange after this period. All Items are FINAL SALE! Please make sure before you finalize your purchase, you have selected the correct size and color of your item(s).
If you receive a faulty item which was damaged, please email us at melssleepwear@gmail.com immediately after you receive your order.
How can I get in contact with your customer service team?
You may contact us via e-mail at Melssleepwear@gmail.com. Please be sure to include ALL relevant information so we can better assist you.
I emailed customer service, when should I expect a response?
Please allow our team 24-48 hours to receive a response.
Do you offer discounts ?
Yes, upon signing up for our email newsletter you will receive 15% off your first order.
My package says it was delivered but I did not receive it.
Once packages are received by USPS, we are no longer responsible for your package. If you have any questions, comments, or concerns feel free to reach out to USPS directly at (1-800-275-8777).
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